{"id":3435,"date":"2025-03-04T11:02:11","date_gmt":"2025-03-04T10:02:11","guid":{"rendered":"https:\/\/vignaluna.com\/?page_id=3435"},"modified":"2025-03-04T11:05:40","modified_gmt":"2025-03-04T10:05:40","slug":"withdrawal-on-online-tasting-bookings","status":"publish","type":"page","link":"https:\/\/vignaluna.com\/en\/withdrawal-on-online-tasting-bookings\/","title":{"rendered":"Withdrawal on online tasting bookings"},"content":{"rendered":"

Right of withdrawal on online tasting bookings:<\/strong><\/p>\n

The customer has the right to withdraw from the booking contract, without any penalty and without providing any reason within 24 hours from the booking date. to exercise the right of withdrawal, the customer must inform cantina vignaluna snc of their decision to withdraw from the contract by means of an explicit statement (email).
\nTo Cantina Vignaluna snc subject: exercise of the right of withdrawal with this letter, i, the undersigned
\ncustomer’s name and surname (_____________________), tax code (_______________)
\nresiding at (__________________________________________________________________)
\nIntend to exercise the right of withdrawal from the booking contract entered into on (booking date___________________) for (description of booking_____________________________).
\nI therefore request a refund of the amount (of euro_________________) using the payment method i used at the time of booking.
\nbest regards
\nDate ____________________
\nCustomer\u2019s signature ___________________
\n(attention name and surname in block letters)<\/p>\n

To respect the withdrawal deadline, the customer must send the communication regarding the right of withdrawal before the expiration of the withdrawal period and it is only possible if the service has not been provided.<\/p>\n

Effects of withdrawal on online tasting bookings<\/strong>: following the withdrawal, “Cantina Vignaluna snc” will refund the customer for payments received without undue delay and in any case within 14 days from the day on which “Cantina Vignaluna snc” is informed of the customer’s decision to withdraw from the contract. such refunds will be made using the same payment method used by the customer for the initial transaction, unless the customer has expressly agreed otherwise. in any case, no costs shall be incurred as a result of such refund.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

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